Samaritans operates a 24-hour, confidential suicide prevention hotline that responded to over 82,000 calls in 2015. Our hotline staff is comprised of unpaid volunteers who undergo intensive training to provide a professional crisis response service.

Hotline volunteers change the lives of those they help & their own!

A Samaritans Hotline Volunteer at work, as featured in the New Yorker Magazine. Photograph by Adam Pape.
A Samaritans Hotline Volunteer at work, as featured in the New Yorker Magazine. Photograph by Adam Pape.

Volunteering at Samaritans

Hotline work is challenging, the training intensive, but the experience is extremely rewarding. Many of Samaritans volunteers say they received a greater sense of accomplishment and satisfaction from their hotline work than their paid jobs.

Samaritans volunteers are remarkable mix of people of every age, culture and background.

Our volunteers are sensitive, open-minded and responsible individuals who work as cooperative members of an organized team devoted to helping others and preventing suicide.

To see what our volunteers have to say about their experiences with hotline work, click here!

Who Should Apply to Become a Samaritans Hotline Volunteer? 

Like-minded individuals who are caring, responsible and punctual. You must be able to keep your commitments and work as part of a team!

  • Applicants Include
    • individuals from the workforce seeking a meaningful way to help others
    • parents with children out of the house with free time to volunteer
    • retirees looking for a place where they can continue to learn & work with others
    • students who see Samaritans as a step in their professional development
    • people looking to give back and get involved in their community
  • Requirements to apply
    • You must be 21 years of age
    • Of sound health
    • Able to read, write and speak English
    • Able to work cooperatively and collaboratively

What Samaritans Volunteers Are Saying…

“When you work on yourself to serve someone else, you feel uplifted and it makes you feel that you’re doing something meaningful in this life.”

“I don’t think there is any other place like Samaritans, where volunteers are doing very difficult work but feel among family at the same time….”

“I have completed most of the course work for a Masters in Social Work and I have never had a course as important to my career development as the Samaritans training.”

 The Next Step: To apply to become a Samaritans Hotline Volunteer and attend one of our upcoming orientation sessions, please complete the following:

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Samaritans provides those in distress with an anonymous, completely confidential service. We take this policy seriously and require everyone who works on the hotline to abide by it, for the safety and security of those we serve and the sanctity of the organization.

 I understand by submitting this application to become a Samaritans Hotline Volunteer, I am agreeing to abide by the organization’s confidentiality policy; meaning I will not share, post, print or disseminate information about the organization or the people it serves.

We will send you a Volunteer Information Packet promptly. If you have any difficulties, call and leave a message on Samaritans Hotline Recruitment Line at (212) 673-3041. We look forward to hearing from you.

Please note: The Samaritans of New York is a government-funded program and all contact information will be verified.