Samaritans operates a 24-hour suicide prevention hotline that responds to over 60,000 calls a year completely with staff composed of unpaid volunteers who provide a professional service. This means that all applicants are required to demonstrate the same levels of accountability, responsibility and punctuality that would be required in any emergency service environment.

If you are a caring, responsible and organized individual who is a good communicator and wants to contribute to the community he/she lives in, read the information below.

But please note that Samaritans only accepts candidates for hotline positions who follow the application directions exactly as stated.

Become A Samaritans Hotline Volunteer

Samaritans volunteers are a remarkable mix of people of every age, culture and background who work together to provide emotional support to those who are depressed, in distress or experiencing a crisis and need help getting through their difficult times.

Samaritans volunteers are sensitive, open-minded individuals who get a great sense of personal satisfaction in being part of an effective, organized and collaborative team of people from their own community who are devoted to the cause of helping people and preventing suicide.

Hotline Volunteers Change The Lives Of Those They Help And Their Own

Hotline work is challenging, the training intensive but the experience is extremely rewarding! In fact, the majority of Samaritans volunteers over the years have found that they got more out of their hotline work–with its focus on active listening, organization and teamwork—than they did from their paid positions.

This is supported by the fact that Samaritans hotline volunteers develop personal and professional skills that have helped them land jobs in the public and private sector (communications, mental health, public health, education, etc.) as well as get into some of the most respected public health, mediation, social work, psychology and other clinical and research-related graduate programs in the country (NYU, Harvard, MIT, Columbia, Hunter, Princeton, Berkeley, etc.).

What Samaritans Volunteers Are Saying

“When you work on yourself to serve someone else, you feel uplifted and it makes you feel that you’re doing something meaningful in this life.”

“I don’t think there is any other place like Samaritans, where volunteers are doing very difficult work but feel among family at the same time….”

“I have completed most of the course work for a Masters in Social Work and I have never had a course as important to my career development as the Samaritans training.”

What It Takes To Apply

Samaritans is a serious organization, run by serious people who believe in the work we do to prevent suicide and save lives. We are seeking like-minded people who are responsible, punctual, capable of working together as members of a team and able to keep the commitments they make.

The Next Step

If you want to apply to become a Samaritans Hotline Volunteer and attend one of our upcoming information sessions, please complete the following:

First Name

Last Name


Phone Number

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Address 1

Address 2




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We will send you a Volunteer Information Packet promptly. If you have any difficulties, call and leave a message on Samaritans Hotline Volunteer Recruitment Line at (212) 673-3041. We look forward to hearing from you.

Please note: The Samaritans of New York is a government-funded program and all contact information will be verified.